Randem Systems Support Board

Radem: Any ideas with that script problem I sent you last week? Please advise.
 
Sam

Randem:
 
Hello:
I created a new Install for my application and gave it to a friend. He installed the application and ran into a problem when he executed the application and tried to access the Crystal Reports. the error is got was:  Run time error 429.  ActiveX component can't create object.
 
He sent me a CRMISLOG.txt file. He is not sure when it was produced (either the install or when the error occurred). I am forwarding it to you with the project and iss files. Thanks for your help, Sam
 
 
 

Yes, it was long filenames. That is why the option screen came up and the CR installation never installed. MSIEXEC choked on names with spaces in it so they had to be enclosed in quotes.
 
I am glad to have solved this issue with your help.

Randem:
 
It worked!!!!!!  Thank you for sticking with the problem until it was solved.  
 
Just out of curiosity what was the problem?  Long File Names?
 
Happy New Year to you. Next week expect a donation from me. I appreciate all you did.
 
Sam

Update complete. This will solve the MSI installation issue. Recreate your script and installation.

Found the problem. I will have something for you shortly. It had to do with long filenames...

I just ran the Installation on a Clean PC- Nothing on it except Windows XP SP3 Professional.
Prior to doing this, I ran InnoScript.exe.manifest
 
Same problem Error 339.

zip and Post your .vbp file for your project, I want to recreate your script and installation here.
 
With the  /L* {app}crmsilog.txt in that line the installation does not seem to run in your compilation. I need to see why...

Also if you created a Virtual PC for XP all you need to do is to create a Restore Point before you install your app then after testing just restore the Virtual PC to that restore point for a relatively clean system (no registry entries). I always zip the default vhd file and then just unzip it when I need a Real Clean System.

Recreate the script and installation with this exe. Replace the one you have with this one.  
 

OK, Got it...

Upload the installation from this script. I would like to test it on my Virtual PC.
 
Everything looks fine...

The new Installation has been uploaded. I would like to review what I have done over this process.
 
#1. I have NOT made any changes to the VB 6 code on how Crystal Reports is being called. To review how I do it see: Posted on Thursday, December 18, 2008 - 07:17 am:
 
#2. In the VB Application, under COMPONENTS, I checked off
-Crystal ActiveX Report Viewer Library 11.5  
 
Under REFERENCES:
-Crystal ActiveX Report Viewer Library 11.5
-Crystal Report ActiveX Designer Design and Runtime Library 11.5
-Crystal Reports ActiveX Designer Runtime Library 11.5
 
I can not test this latest change on my other system. I am in the process of wiping it clean and then I will re-install Windows XP Professional SP3. I can then test the latest Installation.
 
Here are the files from the Intallation:
   

I made one more correction to insure the file get registered and the files location will now be shown in the log.
 
Recreate the script with this version then compile for a new installation. Upload the installation. I will test it here on the Virtual PC for XP.

By the way, here is the LOG file. I thought this may help.