Randem Systems Support Board

InnoScript => InnoScript - General Questions, Report Bugs, Problems etc... => Topic started by: bibin98 on June 07, 2012, 04:54:18 PM

Title: Trouble InnoScript 11.1.17
Post by: bibin98 on June 07, 2012, 04:54:18 PM
Dear randem,
 
When I open InnoScript 11.1.17 at home (XP SP3 and no internet connection), it only blink and doesn't open anything. But if I use at office (XP Home SP2 shows error window AutoUpdateW but I can solve it by click left menu System Options->Options to Disable the Check for Update on startup.
 
 
Any suggestion? Thx
Title: Trouble InnoScript 11.1.17
Post by: Randem on June 07, 2012, 06:11:57 PM
Aloha bibin98,
 
When did this behavior start happening?  
What happened just before this started happening?
Did you install over version 10x?
 
We need more information on this subject.
Title: Trouble InnoScript 11.1.17
Post by: bibin98 on June 07, 2012, 06:28:14 PM
I don't install over version 10, but directly 11.1.17. Weirdly in office appear AutoUpdateW and also close, but in my home it only blink and doesn't open anything
Title: Trouble InnoScript 11.1.17
Post by: Randem on June 07, 2012, 08:00:05 PM
I still don't have enough information on the issue. You have been using InnoScript for a while, what exactly happened to make this issue present?
 
I have to have some starting point in which to search for an answer to this issue. Please start from the beginning...
Title: Trouble InnoScript 11.1.17
Post by: bibin98 on June 07, 2012, 09:23:24 PM
I install Innoscript 11.1.17 in my home (using WinXP SP3), after install I open it but nothing happen, it just blink and the program not open.
 
But weirdly, I install in my office (WinXP Home SP2), after install I open it then apeear Runtime error (AutoUpdateW) but I can solve itu by click left menu System Options-> Options to Disable the Check for Update.
 
My opinion, the program crash but in my home I don't know whats wrong
Title: Trouble InnoScript 11.1.17
Post by: Randem on June 07, 2012, 09:38:08 PM
Try this... Open the InnoScript.ini file then change the parameter CheckForUpdate = False
 
look in the folder C:\Users\YOURUSERNAME\AppData\Local\Randem Systems\InnoScript\Release
for the ini file.
Title: Trouble InnoScript 11.1.17
Post by: bibin98 on June 07, 2012, 09:54:35 PM
OK thanks, tommorow I'll tell u the result, right now I'm still at office and the software run well here. Hopefully I just need to replace the settings and all run well. Thanks
Title: Trouble InnoScript 11.1.17
Post by: bibin98 on June 07, 2012, 10:04:35 PM
Anyway, if I start open the software, it doesn't appear in the taskbar and also using Alt Tab does't show the software. What's wrong with the new version of InnoScript 11.1.17?
 
But if I start using to Create Script, it shows in the taskbar.
Title: Trouble InnoScript 11.1.17
Post by: Randem on June 08, 2012, 12:04:05 AM
That should only happen in Vista/Windows 7. We will re-check though...
Title: Trouble InnoScript 11.1.17
Post by: bibin98 on June 08, 2012, 04:12:53 PM
Dear randem,
 
I'm sorry yesterday I have no time to open my computer at home, is there any update version associated with the software's bug?
Title: Trouble InnoScript 11.1.17
Post by: Randem on June 08, 2012, 04:21:40 PM
You have to be more specific...
Title: Trouble InnoScript 11.1.17
Post by: bibin98 on June 08, 2012, 04:26:25 PM
According to my problem here, maybe u already create the new software to fix the problem (default CheckForUpdate=False) or fixing the software to appear in taskbar (whether in XP or 2000 or 2003 or Vista or 7)
Title: Trouble InnoScript 11.1.17
Post by: bibin98 on June 08, 2012, 04:40:37 PM
Here is a printscreen that doesn't appear in taskbar  
 
(https://randemsystems.support/discus/messages/12/10571.jpg)
Title: Trouble InnoScript 11.1.17
Post by: Randem on June 08, 2012, 04:41:20 PM
The CheckForUpdate issue has been fixed in version 11, but if InnoScript was installed over another copy or if InnoScript was previously installed on a machine without totally removing it the problem might persist. This is the only known ways that this has been reported to happen.
 
There is no fix available for Vista / Windows 7 not showing in task bar as of yet. We have however noticed that if you minimize then maximize the screen then it will appear in the task bar.
Title: Trouble InnoScript 11.1.17
Post by: bibin98 on June 08, 2012, 04:57:22 PM
I don't install another version of InnoScript except 11.1.17. This is my fresh install of 11.1.17 and I can't open the software, it just blink and doesn't show anything.
 
Even though I minimize or maximize the screen still doesn't appear in the taskbar (I use WinXP). I have check in another version of WinXP also have the same problem
Title: Trouble InnoScript 11.1.17
Post by: Randem on June 08, 2012, 06:18:59 PM
Just did an install in XP Pro (SP3) and XP Home (SP3) when I minimize then maximize InnoScript it does show in the task bar. I did it several times to be sure.
 
It seems like you are installed on XP SP2, try updating to SP3 to see if there is a difference. InnoScript was initially developed on XP Pro SP3.
Title: Trouble InnoScript 11.1.17
Post by: bibin98 on June 08, 2012, 06:21:25 PM
OK... many thanks for the info... later I'll try at home to change CheckForUpdate become False
Title: Trouble InnoScript 11.1.17
Post by: bibin98 on June 10, 2012, 04:13:05 PM
Good morning,
 
Thanks randem for the advice, now I can use InnoScript 11.1.17 normally at home by changing CheckForUpdate=False.