Randem Systems Support Board

Great!!! this can now inform others how to solve the HTTP issue or at least what may be causing the issue. Thanks for your time and assistance.

Yeah, that was it.  Backblaze. A new (for me) backup service, running in the background.

Mystery solved.

Thanks!

-Dennis

I tried with all the download stuff off, and got the same.

I have a copy of "Backblaze" running, and I suspect it may be the problem... testing now.

Quote from: Randem on May 02, 2014, 10:58:33 AM
Thanks, we use Firefox as well. As for Add-ins , you have a lot. Some of those Add-ins will try to control your HTTP sessions for themselves (I.E. download add-ins).
If you would, could you use a browser with less add-ins to test the HTTP Download? You could use I.E. or FireFox in Safe Mode (no add-ins). I think that may be where the problem lies.

These are all the add-ins that we use here.

Just to be clear, I don't mean in Windows Safe Mode but in I.E. or Firefox safe mode.

Thanks, we use Firefox as well. As for Add-ins , you have a lot. Some of those Add-ins will try to control your HTTP sessions for themselves (I.E. download add-ins).
If you would, could you use a browser with less add-ins to test the HTTP Download? You could use I.E. or FireFox in Safe Mode (no add-ins). I think that may be where the problem lies.

These are all the add-ins that we use here.

Quote from: Randem on May 02, 2014, 09:22:37 AM
You are welcome.

BTW: What browser/ browser Add-ins / Anti-Virus etc... are you using? I want to track down the HTTP issue.

Firefox 29.0 (as of today - I think it updated just today)

Firefox Add-ins:
Adblock Plus 2.6
Download YouTube Videos as MP4 1.7.18
DuckDuckGo Plus 0.3.16 (that one I have just now disabled, but it was enabled/loaded yesterday)
FireFTP 2.0.18
Ghostery 5.2.1
Invite All (for Facebook) initial.rev9.1
Lazarus Form Recovery 2.3
Lightshot 4.6.0
mp3it 1.4.1
MP4 Downloader 1.3.3
Saved Password Editor 2.7.2
Session Manager 0.8.1.1
YouTube to MP3 1.2.4

Anti-virus: AVG free 2013 version 2013.0.3469

I had not been using my FireFTP program lately, instead using FileZilla, but FireFTP popped-up in a context menu when I hit your ftp link, so I used it. And, it successfully ftp transferred (as opposed to http downloaded) the file. I'm sure FileZilla would have worked as well, but just thought I'd report my experience.

-Dennis

You are welcome.

BTW: What browser/ browser Add-ins / Anti-Virus etc... are you using? I want to track down the HTTP issue.

Success!

Thanks for sticking with me and finding a solution!

(hope this is translated correctly)

Mahalo nui loa!
Ua pili anei keia 'ohune i ke komo hawele li a me ka holo wawae ma kahakai?

Dennis

Quote from: Randem on May 01, 2014, 03:29:42 PM
Try to download from here:

FTP Site: ftp://ftp.randemsystems.com
User Name: rsusers
Password: Randem123@

Try to download from here:

FTP Site: ftp://ftp.randemsystems.com
User Name: rsusers
Password: Randem123@

My guess is that you are having trouble with HTTP downloads. I will setup a FTP download to see if that helps.

I just tried downloading the one here in the forum post (did not notice it before) 16,872kb was the download size, and again, "bad zip headers"

Quote from: Randem on May 01, 2014, 01:28:21 PM

Did you download from the post here or have you tried the website again?

I will lessen the CAPTCHA images... 

Did you download from the post here or have you tried the website again?

OK,  I will no longer try the updater from inside InnoScript, and it is not running in the background as I try downloading from the web and running locally.

With my anti-virus turned off, the downloaded file sizes ARE different sizes from what they were, but I get the exact same errors.

Update version (innoscript1102005ReleaseUpdate.exe, 10,949kb) and when I try to run it I get the error:

The setup files are corrupted. Please obtain a new copy of the program.

New version (InnoScript1102005Release.zip, 9,309kb) and when I try to unzip it I get the same errors as before.

So, please advise on what to try next (maybe email?)

Thanks,

Dennis

p.s. I know what you mean about BOTS, but those have to be the hardest (not all of them, but some of them) CAPTCHA images I have ever seen. I have attached 3 screen captures of doozies for your amusement.

Quote from: Randem on May 01, 2014, 10:18:08 AM
Aloha,

You did not say but I imagine you must be on Windows 8. There is a problem with the Automatic Updater on Windows 8 and you can disable it by going to System Options->Options then unchecking Check for Updates on Startup. That will stop the updater from running when you start InnoScript. For now do not use the updater until we fix it for Windows 8, you will have to go to the website to download.

The source for the download is valid and we have tested it various times. We have been getting reports of corrupted downloads but they have been the results of AV software interfering with the download.

I will check on the CAPTCHA, but they are needed for BOTS are repeatably making fakes accounts without it.

I'm actually on a WinXP sp3 box (my oldest operating system I'm supporting - I still have customers using it.) I don't own a copy of Win8 (yet), though I'll have to at some point for testing applications and installs.

I'll try temporarily disabling my anti-virus software, and downloading again.

-Dennis

About the CAPTCHA, after 3 post you will not be required to use it. Sorry for the complication but we have to defend against the BOT's