Text only | Text with Images

Randem Systems Support Board

InnoScript => InnoScript - General Questions, Report Bugs, Problems etc... => Topic started by: Tom Buggy on July 15, 2009, 05:19:47 PM

Title: Registration Problem
Post by: Tom Buggy on July 15, 2009, 05:19:47 PM
I have an emaul from randem.com dated 07/03/09 which I received after purchasing the program.  I has the following information:
 
Reg codes removed by Admin...
 
After restoring a computer I downloaded InnoScript and tried to register the license with the above information.  I'm getting a License Not Registered error.  Why, and how do I fix this problem?
Title: Registration Problem
Post by: Randem on July 15, 2009, 05:27:20 PM
Please NEVER post registration codes. I will look into it.
 
Did these codes work prior to restoring your computer?
Title: Registration Problem
Post by: Randem on July 15, 2009, 05:32:36 PM
I just checked and those code do indeed work. I copied and pasted them into the proper areas and InnoScript registered.
 
Make sure you do not have spaces before of after the info entered into each area.
 
What version are you attempting to register?
Title: Registration Problem
Post by: Tom Buggy on July 16, 2009, 04:12:18 AM
Problem resolved with another entry attempt.  Yes, the codes did work prior to restoring the computer.  Version is 10.0 Build 5.
 
Note that after the computer restore I downloaded a trial version and then attempted to register it.  The registration failed twice and has now succeeded for whatever reason.
Text only | Text with Images