Text only | Text with Images

Randem Systems Support Board

InnoScript => InnoScript - General Questions, Report Bugs, Problems etc... => Topic started by: pepsisc on January 28, 2009, 02:33:48 PM

Title: Registration Information Needed
Post by: pepsisc on January 28, 2009, 02:33:48 PM
I am looking for Help--->Enter License Info
 
Please send the correct URL
 
I have tried www.innoscript.com (https://randemsystems.com)   and
https://randemsystems.support (https://randemsystems.support)
Title: Registration Information Needed
Post by: Randem on January 28, 2009, 03:18:34 PM
What URL???? Inside the program...
Title: Registration Information Needed
Post by: pepsisc on January 29, 2009, 02:55:26 AM
Thank You
Title: Registration Information Needed
Post by: jslr on January 29, 2009, 09:57:02 PM
I can not register version 9.3 with my registration code. To whom and how should I send it in order to get a good one for this version?
Title: Registration Information Needed
Post by: philippe on January 29, 2009, 10:26:19 PM
Hi here too: On the registration side, looks like I had no problem using 9.3 with my EXISTING codes....
What's the email address we want to send you the current codes to get the new one anyway? (Just in case a reboot or else deactivates my working copy...)
 
Philippe
Title: Registration Information Needed
Post by: Randem on January 29, 2009, 10:32:11 PM
Send an email to regcodes at randem.com
Title: Registration Information Needed
Post by: philippe on January 29, 2009, 10:33:10 PM
OK...Thx
Philippe
Title: Registration Information Needed
Post by: pepsisc on January 30, 2009, 12:24:51 AM
Seems like the new version is accepting the Registration codes. After installing it, going to HELP--->About, it does say Registered to   (name)
 
Sam
Title: Registration Information Needed
Post by: pepsisc on January 30, 2009, 07:08:08 AM
I received the new InnoScript 9.3 Registration information on a DoNotReply message.
After entering the information, I am getting a License not Registered message. I tried this twice.
 
Sam
Title: Registration Information Needed
Post by: philippe on January 30, 2009, 07:14:16 AM
Same here...But it still continues to work for me...
Too early to get an answer, right?
 
Phil
Title: Registration Information Needed
Post by: Randem on January 30, 2009, 07:21:19 AM
You may not have a problem with the old reg codes now (that's ok), but when the updates come you will and it is better safe than sorry to have the new registration codes.
Title: Registration Information Needed
Post by: philippe on January 30, 2009, 07:26:17 AM
OK, but how can we make it work with the new regcode? The new regcodes don't work...Should I download the package again instead of keeping the upgraded version?
Title: Registration Information Needed
Post by: Randem on January 30, 2009, 08:38:44 AM
There was an issue with the new codes. Please re-download InnoScript and use the NEW reg codes most recently sent to you.
 
Sorry about that.
Title: Registration Information Needed
Post by: philippe on January 30, 2009, 09:09:57 AM
Well...Not quite here yet...
Uninstalled the old version, zapped the directory, downloaded the package (new install) and used the regcodes you sent: doesn't complain, but doesn't start either!! If I try to click on the icon, it requests the codes again and again....
 
Philippe
Title: Registration Information Needed
Post by: Randem on January 30, 2009, 09:13:19 AM
You were sent two sets of codes use the second ones. What is the date/time of your download?
 
Should be 1/30/2009 8:50am
Title: Registration Information Needed
Post by: philippe on January 30, 2009, 09:17:25 AM
My apologies...Didn't see your second message with the new codes...PERFECT!
Thanks for your fast and efficient response: as usual!!
 
Philippe
Title: Registration Information Needed
Post by: pepsisc on January 30, 2009, 09:20:00 AM
Randem:
Thank you. The new codes were accepted.
 
Sam
Text only | Text with Images