Randem Systems Support Board

InnoScript => InnoScript - General Questions, Report Bugs, Problems etc... => Topic started by: tfcenturion on October 26, 2006, 03:47:08 AM

Title: Lost key
Post by: tfcenturion on October 26, 2006, 03:47:08 AM
hi i brought this proggy on 20 aug 06.
i had to format my system and when i put my email backup on my key was not there.
 
is the a chance it can be emailed to me again.
 
thank you
 
Paul
Title: Lost key
Post by: Randem on October 26, 2006, 03:44:50 PM
tfcenturion,
 
We would need the email address and the name you used to register the program then we could send you the key.
Title: Lost key
Post by: tfcenturion on October 26, 2006, 03:49:11 PM
oooo
it would have been either
paul@tfcproductions.co.uk (mailto:paul@tfcproductions.co.uk)  or
pauljberesford@hotmail.com (mailto:pauljberesford@hotmail.com)
 
thank you
Title: Lost key
Post by: Randem on October 26, 2006, 06:30:11 PM
Email sent
Title: Lost key
Post by: tfcenturion on October 26, 2006, 10:57:31 PM
thank you, i have recieved email
 
but i have hit a block, i download your lastest update and entered in the code sent and it just keeps telling me it not been registered.
 
do i need to buy a new key for your latest update??
 
any help gratfull, thank you.
Title: Lost key
Post by: Randem on October 26, 2006, 11:06:51 PM
A new key is required for the latest update. You do not need to purchase a new license. You must have missed the very big print in the main section of the forum... We will send you the new key. Since you asked for the old key that was all we sent.
Title: Lost key
Post by: tfcenturion on October 26, 2006, 11:13:32 PM
 uuummmm eerrr  sorry  
 
thank you.
 
i await the new key.