Ok, back again.
I have a new PC and wish to keep using Version 10.5 Build (really nice and easy to work with). I have my Transaction ID and Registration Code but not sure where to go on your site to download it. Appreciate your help on this once again.
You passed it when you came to post here, it's on the InnoScript announcement screen https://randemsystems.support/index.php?topic=21 (https://randemsystems.support/index.php?topic=21)
I assume you mean the link to getting 10.5. Ok, got that and installed it. Skipped doing the update as I am used to using 10.5. Well, then when I try to OPEN a file I get the error message:
tabctl32.ocx is missing
What now?
What I mean is I installed 10.5 OK but the problem happens when the program starts and I attempt to open an existing project. Can you help?
look into the user temp folder and post the setup file log for the installation. that file is deployed so either your registry has a problem or there was an error message about registering that file that was ignored in the installation.
The short way is to go to the System folder then register the file.
BTW: the user temp folder is at C:\Users\YOURUSERNAME\AppData\Local\Temp\ and has the format like Setup Log 2011-07-26 #001 where the highest log number for the date of installation would be the log of the last install.
My computer is running Windows 7 and and there is no C:/user/yourusername/appdata/ folder. So what do I do now? Should I do what I did the last time I couldn't get another copy of my registered InnoScript and just buy another copy which should install correctly?
(https://randemsystems.support/discus/messages/12/10428.jpg)
My PC is running Windows 7 and there is no
C:\Users\YOURUSERNAME\AppData\Local\Temp\
(see graphic below).
So what do I do now? I absolutely have to have InnoScript on my PC. Should I do like I did that last time I couldn't access Verison 10.5, just buy a new copy and install that?
(https://randemsystems.support/discus/messages/12/10431.jpg)
P.S. I have no idea what you mean by
look into the user temp folder and post the setup file log for the installation.
... and I am sure I would have no idea how to do it if I knew what you meant.
By the way, why in the world is your message board making links out of some of the words,e.g. idea above?
P.P.S. Sorry about the double post. I didn't realize my 1st post was posted so posted it again to make sure and then got to it too late to delete it. Oh, well.
(Message edited by wiseoldman on December 03, 2011)
Yes, your computer does have that folder, it is just hidden. You either have to type the compete path into the address bar of Windows Explorer or make the folders visible by in Windows Explorer (Not Internet Explorer) or in Computer then select Organize->Folder an Search Options->View then select Show Hidden Files, folders and drives and un-check Hide extensions for known file types. Click OK then you will be able to see the users and other hidden folders. Just remember to do the reverse to hide them again.
BTW: YOURUSERNAME is a position holder for the actual name of the user name you are using on the computer.
You will also be able to look into the C:\Windows\SysWOW64\ folder for the .ocx file and register it there if need be.
Of course the simplest solution would be to start over uninstall, delete all remaining InnoScript folders then re-install...
I deleted the Randem folder in Program Files. Went back and got another copy of 10.5. Opened and ran it. It installed fine. Run InnoScript and it first says, Some functions are disabled and unavailable in the unregistered version.
Then when it opens and I try to OPEN PROJECT or NEW PROJECT, it says RUN TIME ERROR 339, tabetl32.ocx is pronounced as missing. So, I search my computer and it discovers tabctl32.ocx in C:WindowsSysWOW64. So, what is going on? I have no knowledge where it should be or if I knew where it should be how to put it there. I this normal for all Windows 7 PC or is there something wrong with my new Dell PC? Could I MOVE tabctl32.ocx to the folder you say it should be in? As for registering I have absolutely no idea what you are talking about.
I ran a search on my laptop which has Innoscript 10.5 installed and the search came up No items match your search. So if I need tabcl32.ocx on my new PC for 10.5 how come I can't find it on my laptop? Is it in another hidden file there?
Am I now unable to use 10.5? Then clicked on Yes to do the upgrade. that too failed. How can I get your program, ANY VERSION, on my new PC. I absolutely have to have it on my new PC.
If this is a new PC you might have a problem with it not being updated with Windows appropriately. If you open a DOS or Command Prompt and change the directory to C:WindowsSysWOW64 you can type in regsvr32 tabctl32.ocx (or whatever the file name is ) and it will register. Do a Windows update with all available updates the try again.
Well, now I have a problem. I don't know how to open DOS or Command Prompt. I used to know how to get to command prompt but forgot. Then if I get that far I don't have a clue as to what directory to change to the SysWOW64. And finally, I don't know how to do a Windows Update. I think what you are saying is that my new Dell computer will not allow your program to install. Isn't this a problem for your customers?
So, if I purchase a new copy of InnoScript it WILL NOT INSTALL on my Dell computer?
My new computer is a Dell Inspiron 620 Slimtower, 500 GB Hard Drive, Intel
Update: I had 3 downloads of InnoScript on my old PC in a folder. 10.5 build 9 was included. Wrote the folder to a CD, read the CD with new computer and tried to install all three copies. Nope, none worked. I am beginning to think that Dell's PC won't allow your installation or ... well, I don't know. Right now it appears as if I will not be able to use my new PC to build VB files and compile them. I would have to build all VB files on my laptop and compile there. Seems strange how this is working out, very strange indeed.
No VB6 will work on a Windows 7 PC, no matter what brand. Without the log file I cannot tell you what was installed or why it was not. InnoScript is developed and tested on a Windows 7 64bit machine so we know it works there. One thing might be the Anti-Virus software installed on your computer.
I will double check with an installation on a Clean Windows 7 Machine.
Installed InnoScript 10.5 Build 9 on a clean Windows 7 machine and it installed fine and ran fine. No Problems...
Have you tried running the install with administrative privileges as noted in the announcement page?
I have a clean windows 7 PC as only 2 days old. Anyway, I just paid for the latest version. Now, how the heck do I get it? I have the receipt from paypal using visa card. I assume when you get confirmation of payment you will send me something to get the download. No mention on your site during purchase when/where the buyer gets the program. I guess I am just too damn old with poor eyes and can't see or figure things out. So, patiently waiting to hear back from your site how I get the installation program. Patiently, hell, can't wait to see if it works on this computer.
P.S. never have figured out about using administrative privilege and probably don't want or need to know as I am the only one using my computers
------
Ok, got your email with code. I assume I now download the v 11.1, install it, run it and enter (copy & paste) the codes in a window there. I guess for everyone else it is obvious what the procedure is.
OK, NEW VERSION DOESN'T WORK EITHER. HERE IS WHAT COMES UP (SAME OLD THING).
OPPS...CAN'T UPLOAD FILES HERE... WILL POST IMAGE IN NEXT MSG.
(Message edited by wiseoldman on December 03, 2011)
(Message edited by wiseoldman on December 03, 2011)
(Message edited by wiseoldman on December 03, 2011)
The download is the same one that is on the webpage... https://randemsystems.com/innoscript// (https://randemsystems.com/innoscript//)
Yes, the procedure is in the email with the codes
(https://randemsystems.support/discus/messages/12/10434.jpg) 339 - LOAD UNSAFE FILE
APPARENTLY DELL SCREWED ME OVER WITH A DUMB-ASS PC. $400 DOWN THE DRAIN...WHAT A WASTE...NOW I CAN'T USE THIS PIECE OF CRAP TO WORK WITH VB FILES....WHAT A WASTE!
Not necessarily so... Go to the install package then right click on it then select run as administrator Install the package then see what happens. You can also disable your Virus software. I believe one of those two will solve the issue.
What Anti-Virus software are you using?
CA ANTI-VIRUS which I just had installed today.
I can't figure out how to stop CA from running. Can you tell me how to normally stop the damn thing from running so I can try to install InnoScript again?
I ran install package as administrator and same old thing .. doesn't like tabctl32.ocx.
AND WHEN INSTALLING INNOSCRIPT YOU HAVE AND ERROR IN THE WHERE TO INSTALL THAT SAYS:
C:C:Program Files (x86)Randem SystemsInnoScriptInnoScript 11
Why are there TWO c:??? Error on setting up the .exe?
(Message edited by wiseoldman on December 03, 2011)
(Message edited by wiseoldman on December 03, 2011)
(Message edited by wiseoldman on December 03, 2011)
Sorry,
Install Package - InnoScript Installation Exe
the Anti-Virus package was just an idea as to what could be killing the installation...
SNOOZED CA ANTI-VIRUS
nope ... still same old thing...I have to assume that it works on other people's Windows 7 PC. What the hell is different about mine?
Did you see the error you have in the installation .exe => C:\C:\Program Files (x86)\Randem Systems\InnoScript\InnoScript 11
Double C:\C:\ Can't believe you made an error like this.
I am so tried of trying things to get this PC working ... so a short break to watch some of the Clemson Football game with some popcorn.
(Message edited by wiseoldman on December 03, 2011)
(Message edited by wiseoldman on December 03, 2011)
Did you run as administrator?
Try this
Start->Search programs and Files
Type in CMD
When you get the prompt type in
Regsvr32 c:Windowssyswow64tabctl32.ocx
This will register the file.
did that => error
I assume InnoScript 11 has been run on a Windows 7 PC. Previously I had done that but CD to the Windows\syswow64\ and used regsvr32 tabctl32.ocx and that didn't work either. What is wrong?
(https://randemsystems.support/discus/messages/12/10437.jpg)
Crap...didn't have innoscript installed just now .. . will try it again after installing for the 4th time. Be right back to EDIT this, if possible, with results.
Not .ocx4 just .ocx
said the regsvr was SUCCESSFUL....but ... same old thing ....tabctl32.ocx still a problem... does this version actually install on a windows 7 PC?
Maybe I should try to install it on my Vista laptop into another folder naturally .. or would that screw up the InnoScript 10.5 build 9 I have there now?????
Even after registering it the error message states that it is not registered?
Tried again and it was, again, successful - but program stills fails
(https://randemsystems.support/discus/messages/12/10441.jpg)
So, what is your plan now to enable me to run InnoScript on this new Dell PC using Windows 7?
Fails with what error?
Sure it installs on Windows 7. I just not too long ago double checked it.
(https://randemsystems.support/discus/messages/12/10444.png)
The same error as always, in is not registered. look down this message board to the big blue banner that describes the error. And you say no one has had a problem like this installing it on windows 7? You didn't let me know about that. I assume that people had installed it on Windows 7 so what could be the problem with this brand new, out of the package PC?
I am going to bed. My mind is in no condition to continue due to the huge frustration I am experiencing.
Something on your computer is mucking things up. Try booting into Safe Mode then installing to see if it works.
Press F8 as the computer is booting then choose Safe Mode with Networking
I could try to remote into your computer to see what is mucking it up... Go to http://www.whatismyip.com (http://www.whatismyip.com) to get your external IP address.
OK, two things:
1. I can't open the file you have in your post,LOGMEIN.MSI.
2. I installed 11.1 on my old XP and it worked so I has to be the crummy Dell PC. Do you still wish to look remotely at my PC? if so what do I do as I don't know how to get that file.
In SAFE MODE installation STOPS as
unable to register DLL/OCX failed exit code 0x5
so, you still want to look at my PC remotely? And would this conversation work better if I call you?
I am chatting with Dell Help right now (11:02PM EST) to see if they can help.
Chat was of no help
Trying a help number but it appears to be a premium $$$$ number. Maybe Dell has no help for 2 day old computers.
No help this weekend..best bet would be to have you LOOK at my PC if you have time. Just need the file that allows you to do this as couldn't get it off this message board. Now I am going to bed as almost 11:30PM EST. Afraid I may have a pig-in-a-poke
Ok try this file
When you state problems Please be really clear as to what you mean. What error message etc... exact error messages get exact solutions while Vague errors message get vague solutions...
My head is spinning! I was up until 11:30 PM EST last night trying & trying to figure out what is going on. I was able to install InnoScript on my old Dell PC running Windows XP. Therefore, there must be something wrong with my new Dell PC.
I have installed LogMeIn (last time clicking on your file here just brought up a listing of the file's code). Don't know why but this time LogMeIn installed fine.
Now I have another problem - seems like they are growing exponentially!
You see, I don't like to have to log in on my PC every time I start it up (hey, I am the only one here) so I removed my password.
So, now I have to set up a password so LogMeIn will work and, you know with old men who normally don't do that, it can be a challenge but will try.
Then I can use my laptop next to my new PC to see if remote control or assess which ever one it is, will work.
Then when that works you can look at my PC and maybe figure out what is the problem.
In the meantime I am going to see how I can return the PC to Dell. I will post a message here when the LogMeIn works ...
I know the time difference between us is great and could be another problem. But let's give it a try.
Ok, used Control Panel to access Accounts and set up password for PC. Worked. Now when I turn on PC I have to enter password that is for my administrator's name. So, went back to laptop, logged into LogMeIn and tried to remotely access my PC.
Assume to login in I should use my Administrator's name & password. Seems logical go me.
NOPE - LogMeIn says something is wrong, either wrong user name or password. Try several times to login. Still would not allow me to do and now my PC I am trying to access has BLOCKED ME from trying.
Not sure what name to use when logging in, my administrator's name & password? Seems like that should be it.
So, what now?
If I can return this new PC I may box it up for return. If I do I will post message here so you won't waste your valuable time trying to see my PC (which I can't do right now) to see if you can figure out what is going on.
If I do return the PC and get a different one then I will have the HUGE HASSLE of setting up another PC and that is really a hassle, especially getting another copy of CA Anti-Virus installed (which took me over two hours as had to have their help desk do it for me ... a very long story as why they had do it so won't bore you with the details).
Actually, I am on the east coast right now due to a family emergency. The LogMein was not for you to remotely control your computer but for me to log in. I will send you a different copy of the LogMeIn installation. Please install this copy. I do not see your computer so something is wrong. The problem is not your computer but the software you have on it.
BTW: You should have set up an additional account with administrative privileges on your computer for this purpose. In that way you can keep your account with no password.
Dell support is working with me to see if they can resolve the .ocx problem. They have remote control of my new Dell and have (a) seen these message board, (b) tried to install both 10.5 and 11.1. Both gave the same results, i.e. tabctl32.ocx missing or one of its dependencies not found.
Hopefully, the tech will be able to solve the problem and you wouldn't have to take time to remotely control my pc.
He is using browser to research an InnoScript missing .ocx file.
Back later with results of tech's work.
Dell tech says it is not Dell, rather it is your trial program. I assured him that you would not put a program for download on the web that doesn't work on Windows 7.
I asked him if it is possible for Dell to return my hard drive to that what was originally installed and he said yes. I may have them do this so I can download/install innoscript with nothing on my PC for factor stuff. If it doesn't install then Dell's problem. If it installs them it has to be some program that I installed OR something that the Computer Associates tech did to the PC when installing CA Anti-Virus.
Back with more later.
Have installed LogMeIn but can't seem to get it to work from my Vista Laptop, i.e. I login to my account at LogMeIn but either doesn't work or I am doing it wrong (99% chance I am doing it wrong).
so let me know what you want to do next.
I have an account set up for you to access by PC. Its name is randem. So, should I post the password here too?
Ok I see your computer. Is it ok to access it. Email me the username and password to access your computer to randem @ randem dot com
Tried contacting you, left message. tried logging on, you seemed to have logged me out... Will try again now.
I have done a factory Restore, downloaded/installed 10.5 build 9. works perfectly
I will create a restore point now and then, gradually, add my folders/files from laptop. Then install other necessary programs, e.g. Innosetup, Google, etc.. after each I will check to make sure Innoscript still works and, if so, create another restore point.
thank you very much for helping me out. It was a pleasure meeting you, watching you control my PC attempting to solve the Innoscript problem.
Thank you. If you really want to keep those files in the root of the computer you should at the very least make one folder then keep the other folders inside of if.
Glad the issue is being solved...
I also have a fairly new PC since my old one crashed. I was able to recover my project files but the installation files are gone. I was using one of the version 10 builds which I purchased in February 2010. I have my Tran ID and Reg Code but the link in this thread doesn't work! How can I install version 10 so that my project files are useable? Thanks!!!
Aloha mathomason,
In the future please do not hi-jack others threads; it only leads to confusion to all users... Please create your own thread for each issue.
Version 10 is no longer supported or available so if you want to use version 10 you have to find version 10 elsewhere to re-install. Version 11 is the current version.
BTW: There are two links in this thread and they both work. Which one are you referring to?
Sorry! I didn't see where to create a new thread so piggy backed on this one!
The link I tried was https://randemsystems.support/index.php?topic=21 (https://randemsystems.support/index.php?topic=21) ... then I clicked on a link to download v10 build 9 ... https://randemsystems.com/scripts/downloadit.php?filename=InnoScript1005009Release.zip (https://randemsystems.com/scripts/downloadit.php?filename=InnoScript1005009Release.zip) which resulted in HTTP 404 error.
If there is a working link, please provide!
Thanks!
The links should work now.
Thanks!