Randem Systems Support Board

InnoScript => InnoScript - General Questions, Report Bugs, Problems etc... => Topic started by: harold_adams on May 05, 2008, 06:33:57 AM

Title: InnoScript will not run
Post by: harold_adams on May 05, 2008, 06:33:57 AM
I let Microsoft make a security update and now InnoScript will not load.  All I get is a beep. Can't do anything.  Everythig worked perfect before the update.  Using XP Pro with all the fixes. Help!!!!
Title: InnoScript will not run
Post by: Randem on May 05, 2008, 06:06:43 PM
Please in your original post, indicate the version you are working with so that we can be talking about the same product...
 
all I can say is to download and install the latest version. We have no problems here and we are fully updated with MS updates.
Title: InnoScript will not run
Post by: harold_adams on May 05, 2008, 09:19:23 PM
Innoscrip Ver 8.0.3
Title: InnoScript will not run
Post by: Randem on May 05, 2008, 09:21:44 PM
Upgrade to 9.0.5, run it and see if the problem still exist.
 
Are you running any of our other products on that same machine?
Title: InnoScript will not run
Post by: harold_adams on May 05, 2008, 09:38:38 PM
While I was waiting for you, I deinstalled innoscript and reinstalled it.  Now when it starts I get Error 430, Class does not support automation or does not support xxxxxxx.  I will update and see what happens.
Title: InnoScript will not run
Post by: harold_adams on May 05, 2008, 09:44:20 PM
Ok, now I installed 9.0 and nothing happens.
Title: InnoScript will not run
Post by: Randem on May 05, 2008, 09:46:30 PM
Define NOTHING...
 
Is it loaded in the task Manager?
etc...
Title: InnoScript will not run
Post by: Randem on May 05, 2008, 09:49:11 PM
Is your IP 124.82.112.97?
Where did you install InnoScript?
Title: InnoScript will not run
Post by: harold_adams on May 05, 2008, 09:54:39 PM
We have gone through this befor.  I use Mac for all internet transactions.  I try not to use the Microsoft machine on the net.  So if you are reading my header, you have the wrong machine.  I installed and registered Version 5.0 back in January 2007.  I can send you the Registration Code and Key if you would like.  But in a more secure mode.
Title: InnoScript will not run
Post by: harold_adams on May 05, 2008, 09:56:38 PM
I reciently installed Business Objects Crystal Reports version 11.0.  Could that have something to do with it?
Title: InnoScript will not run
Post by: Randem on May 05, 2008, 09:58:23 PM
No, You haven't answer two important questions yet...
 
Define Nothing happens...
 
Does InnoScript appear in Task Manager etc...
Title: InnoScript will not run
Post by: Randem on May 05, 2008, 10:11:49 PM
Is there a Program Named Update running (Multiple Copies)?
 
I need some information in order to diagnose the problem.
Title: InnoScript will not run
Post by: harold_adams on May 05, 2008, 10:14:00 PM
I click on the InnoScript Icon on the Desk Top.  The Computer goes Beep.  That's it.  The Task Manager window is empty,except for the Microsoft Auto Update, which I can't seem to get rid of. So, I reboot and do it again and it stays the same.  Sorry for the troubles.
Title: InnoScript will not run
Post by: harold_adams on May 05, 2008, 10:17:10 PM
Ok, here is more.  I rebooted.  Looked in the Task Manager and nothing was running.  Then I tried to launch Innoscript an BEEP.  Now the AutoUpdate appears in the Task Window.  I close it, try to restart Innoscript and boom!  AutoUpdate comes back.
Title: InnoScript will not run
Post by: Randem on May 05, 2008, 10:17:22 PM
No troubles at all...
 
Go to the InnoScript folder and change the Update settings to False as descriped in the forum message then re-run InnoScript
 
If that does not work..
 
 
Go to WindowsSystem32 folder and delete a file named RSGenRtns.dll then re-install 9.0.
Title: InnoScript will not run
Post by: harold_adams on May 05, 2008, 10:20:59 PM
OK!!!!!  I went on line with the Microsoft Computer and every thing works fine.  So now I know I have to be on line to use the program.  Thank you for your patience
Title: InnoScript will not run
Post by: Randem on May 05, 2008, 10:23:44 PM
Do you have 9.0.5 Working?
 
The registered version does not require the Internet, the trial does...
Title: InnoScript will not run
Post by: harold_adams on May 05, 2008, 10:30:42 PM
9.0 is working just fine.  Do I have to re-register? Thanks for your assistance.  I really appreciate it. The best support on the net.
Title: InnoScript will not run
Post by: Randem on May 05, 2008, 10:34:51 PM
No, If you did not change machines you do not have to re-register.
 
Glad you got it working. How is the new look and feel?
 
BTW: You should be on 9.0.5
Title: InnoScript will not run
Post by: harold_adams on May 05, 2008, 10:50:05 PM
It feels and looks great.  Is there an easy way to get it to find the SetUp program?
Title: InnoScript will not run
Post by: Randem on May 05, 2008, 10:52:07 PM
Please Explain... Setup Program????
Title: InnoScript will not run
Post by: harold_adams on May 06, 2008, 02:15:24 AM
Sorry, I had to go shopping.  With versions 5 through 7 of Innoscript, the ISsetup button on the tool bar was connected to the ISsetup program. Since Version 7, it is not.  Just wanted to know how to reconnect.
Title: InnoScript will not run
Post by: Randem on May 06, 2008, 02:27:46 PM
It is still connected but only after the conversion will you be able to access it.
Title: InnoScript will not run
Post by: harold_adams on May 06, 2008, 09:32:47 PM
What Conversion?
Title: InnoScript will not run
Post by: Randem on May 06, 2008, 09:33:42 PM
After you create the script
Title: InnoScript will not run
Post by: harold_adams on May 06, 2008, 09:36:05 PM
Thank you!