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InnoScript => InnoScript - General Questions, Report Bugs, Problems etc... => Topic started by: Jim Lam (Unregistered Guest) on November 23, 2005, 01:46:15 PM

Title: Innoscript 5.2 Build 0 installation problem
Post by: Jim Lam (Unregistered Guest) on November 23, 2005, 01:46:15 PM
Hi,
 
I just downloaded innoscript 5.2 build 0 and install it. After installation, when I tried to run innoscript a run-time error 13 - Type mismatch was shown.
 
I had tried to uninstall/reinstall innoscript, but the problem still persists.
 
I am running inno setup 5.1.6 on a WinXP Professional SP2.
 
Thanks
Jim
Title: Innoscript 5.2 Build 0 installation problem
Post by: admin on November 23, 2005, 10:38:15 PM
Jim,
 
Please delete the InnoScript.ini file and re-run then program. Did you install this over an old version? What screen resolution are you using?
Title: Innoscript 5.2 Build 0 installation problem
Post by: (Unregistered Guest) on November 24, 2005, 07:49:09 PM
Hi,
 
Just deleted the innoscript.ini and re-run the program, unfortunately same result.
 
This is a new install, I have never install innoscript before.
 
My screen is running at 1280 x 1024 / 32 bit colour.
 
Cheers
Jim
Title: Innoscript 5.2 Build 0 installation problem
Post by: admin on November 24, 2005, 07:58:05 PM
Jim,
 
We could have a problem with the resolution. it was only tested at 1280 x 800. let us look into that and get back to you. Could you post your InnoScript.ini file?
Title: Innoscript 5.2 Build 0 installation problem
Post by: admin on November 25, 2005, 12:46:46 AM
Jim,
 
Could you do me a favor. In order to find out where the app is failing please replace you exe with this one. Run this exe and return to me the trace log file it generates.
 
The log file will be names InnoScriptTrace.log in the Log folder of the folder where you installed InnoScript. It will run quite slow because it is generating the log.
 
Mahalo
 
 
(Message edited by admin on December 04, 2005)
Title: Innoscript 5.2 Build 0 installation problem
Post by: admin on November 25, 2005, 09:17:36 AM
Jim,
 
Could you also include the InnoScript.err file from the folder you installed InnoScript into?
Title: Innoscript 5.2 Build 0 installation problem
Post by: Jim Lam (Unregistered Guest) on November 27, 2005, 01:20:14 PM
Hi Mahalo,
 
I have done the following:
 
1. Rename the original exe
2. Extracted the exe into the program directory
3. Unregistered the original DLL from windows system32 directory using regsvr32 /u
4. Rename the original DLL to something else
5. Extracted the DLL to the windows system32 directory
6. Register the new DLL using regsvr32
7. Run the exe, edit the ini file as requested
8. Run the exe again, and the same error pops up.
9. Retry the same thing after changing the screen resolution to 1024x768, same error and log file contents.
10. I checked the log file content, they are the same no matter I am running in 1280x1024 or 1024x768.
 
Cheers
Jim
 
(Message edited by admin on December 04, 2005)
Title: Innoscript 5.2 Build 0 installation problem
Post by: Jim Lam (Unregistered Guest) on November 27, 2005, 01:21:02 PM
Oh, there isn't any file with the name of innoscript.err
 
Jim
Title: Innoscript 5.2 Build 0 installation problem
Post by: admin on November 27, 2005, 01:33:28 PM
Aloha Jim,
 
Mahalo is just a closing meaning Thanks in Hawaiian.
 
Thanks, We are looking into this. I will send you another exe/dll to try until we can resolve this matter.
Title: Innoscript 5.2 Build 0 installation problem
Post by: admin on November 27, 2005, 01:44:57 PM
Jim,
 
Could you try this exe then return the logs again please.
 
 
(Message edited by admin on December 04, 2005)
Title: Innoscript 5.2 Build 0 installation problem
Post by: admin on November 27, 2005, 01:52:00 PM
Jim,
 
You stated you got an mis-match error. Did that error happen this time?
Title: Innoscript 5.2 Build 0 installation problem
Post by: (Unregistered Guest) on November 28, 2005, 07:06:15 PM
Sorry, didn't realise the meaning of Mahalo.
 
Just run the new exe and please find the attached log.
 
Yes, the error 13, type mismatch still happens for both this new exe and the one before that.
 
Cheers
Jim
 
 
(Message edited by admin on December 04, 2005)
Title: Innoscript 5.2 Build 0 installation problem
Post by: admin on November 28, 2005, 07:12:55 PM
Jim,
 
Yes, I know you are getting the same error. I just need to trace where you are getting it from. I probably need one or two more test to see if it is a hardware problem.
 
If I should find the error with your assistance. You will be given a free copy of InnoScript for your assistance.
 
I will post a new exe to test the trace as soon as it is ready.
Title: Innoscript 5.2 Build 0 installation problem
Post by: admin on November 28, 2005, 09:19:24 PM
Jim,
 
Try these files.
 
Thanks
 
 
(Message edited by admin on December 04, 2005)
Title: Innoscript 5.2 Build 0 installation problem
Post by: (Unregistered Guest) on November 29, 2005, 12:25:55 PM
Hi,
 
Here is the trace log. Seems to be quite a bit larger now.
 
Cheers
Jim
 
 
(Message edited by admin on December 04, 2005)
Title: Innoscript 5.2 Build 0 installation problem
Post by: admin on November 29, 2005, 12:34:41 PM
Jim,
 
 is it possible to zip it then upload it. It does not format properly.
Title: Innoscript 5.2 Build 0 installation problem
Post by: admin on November 29, 2005, 01:08:09 PM
Jim,
 
Replace this file and rerun the system. Return the logs.
 
Thanks
Title: Innoscript 5.2 Build 0 installation problem
Post by: (Unregistered Guest) on December 04, 2005, 08:32:56 PM
Hi,
 
Wonderful, it works now, or at least I can get to the main screen. Attached is the zipped trace log file.
 
Cheers
Jim
 
Title: Innoscript 5.2 Build 0 installation problem
Post by: admin on December 04, 2005, 08:38:25 PM
Aloha Jim,
 
I would also suggest to download and install the latest version. Some other issues were corrected.
 
Version 5.2 Build 3
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