Randem Systems Support Board

InnoScript => InnoScript - General Questions, Report Bugs, Problems etc... => Topic started by: fragalpoz on February 05, 2009, 08:22:58 AM

Title: Error to start Innoscript
Post by: fragalpoz on February 05, 2009, 08:22:58 AM
When I start Innoscript, I always get the message:
 
(https://randemsystems.support/discus/messages/12/9393.jpg)
 
Why?
 
Please can you send me the new registration code?
Title: Error to start Innoscript
Post by: fragalpoz on February 06, 2009, 12:39:24 AM
I think the traslation to English lenguage is:
 
Subscript out of range
Title: Error to start Innoscript
Post by: Randem on February 06, 2009, 12:44:58 AM
Ok, that is nothing to worry about... We are looking into it though. It will not affect operations. It is just for the Auto-updater...
Title: Error to start Innoscript
Post by: fragalpoz on February 06, 2009, 01:36:47 AM
Thak you.
 
Can you send me the new code register to my email?
 
Thak you in advance.
Title: Error to start Innoscript
Post by: Randem on February 06, 2009, 11:48:15 AM
Ok, tracked your info down and will send you new codes.
Title: Error to start Innoscript
Post by: fragalpoz on February 08, 2009, 07:56:54 AM
Francisco Gal
Title: Error to start Innoscript
Post by: Randem on February 08, 2009, 10:42:52 AM
What is the address for????
Title: Error to start Innoscript
Post by: john_flowers on November 28, 2009, 07:59:23 AM
When I try to start Innoscript I get an error Mesage:  failed to start due to application configuration being incorrect.
 
Also when I tried to upgrade from my previous licensed Innoscript 8.0 I get a file count error
 
Please help!
Title: Error to start Innoscript
Post by: Randem on November 28, 2009, 09:36:15 AM
Delete the InnoScript.exe.manifest file in the folder where you installed InnoScript, that should correct the issue.
Title: Error to start Innoscript
Post by: john_flowers on November 28, 2009, 02:51:02 PM
Removed Innoscript.exe.manifest.  When I tried to start Innoscript, It said there was a later version, so I installed it.  I entered my Registration information and clicked ok.  But nothing else happened.  Now each time I try to start the program it gives me the registration form again.
Title: Error to start Innoscript
Post by: Randem on November 28, 2009, 02:52:50 PM
What version have you installed and what version were you coming from?
Title: Error to start Innoscript
Post by: john_flowers on November 28, 2009, 03:29:39 PM
coming from Version 8.0
and updating to 10.1.2
 
I tried to uninstall 8.0 and then download and install 10.1.2.  The same results... It did however trash IE8 in the process.
Title: Error to start Innoscript
Post by: john_flowers on November 28, 2009, 03:30:57 PM
Let me start from the beginning.  I upgraded to 10.1.2 first of last week.  My system crashed and I have spent the past 4 days trying to put it back together.  From errors on you website, to a trashing of IE8 (websites causing IE8 to hang up)  I have missed my deadline on getting a program delivered and If my registration information on the first copy of Innoscript is no longer useful, please let me know.  I must have the latest version in order to compile for Win 7.
Title: Error to start Innoscript
Post by: Randem on November 28, 2009, 03:45:08 PM
Aloha,
 
I am looking into this and will double check. InnoScript does not use IE directly or deploy any components of IE so InnoScript causing IE8 to crash would be rather unlikely. We have never seen IE crash so the issue may be something else.
 
As directed on the support site the registration codes changed with version 9.3 so you must have the latest InnoScript and new registration codes.
 
Which errors on our website caused you to miss your deadline?
Title: Error to start Innoscript
Post by: Randem on November 28, 2009, 04:03:28 PM
I double checked and crashes are unlikely. The current version is 10.2.2 Please use that version and we will work from there.
Title: Error to start Innoscript
Post by: john_flowers on November 28, 2009, 04:05:52 PM
The last time was a charm.  I now have 10.2.2 up and running.  I will still have to re-load IE8
 
Thanks for your help.
Title: Error to start Innoscript
Post by: Randem on November 28, 2009, 04:08:18 PM
You are welcome. I still do not understand the IE8 connection. If you would elaborate on the issue I would happily look into it.