I installed InnoScript 11 while not in the Administrative Account, got this error, then uninstalled it. I reinstalled InnoScript from the Administrative Account, opened it, put the license info in, closed it, logged out & back in under my normal id. When I try to create a new InnoScript project, I get this error. Thanks for your help on this!
Aloha neithn,
I don't have enough information to solve this yet. I need a few questions answered and clarified.
1 - I am not quite following what you did. Did you install in the Administrator account then attempt to use it in the standard user account?
2 - Where are you attempting to create your project?
3 - When you create your project are you using NEW Project or OPEN Project?
4 - What version of Windows are you using?
5 - Please explain in detail EXACTLY what you did to get this error. We could not duplicate it in Windows 7 Pro no matter what we did.
In a standard user account you cannot create a project in the Program Files folder (just in case you are doing this).
1 - Did you install in the Administrator account then attempt to use it in the standard user account?
First install was under my id, not in the Administrative Account (got error 76, uninstalled). Second install was in Administrative Account using InnoScript1101010Release.exe. Then I ran innoscript1101010ReleaseUpdate.exe, which I assumed was an update (yes, it did have a lower case i). Then I opened InnoScript (still in Administrative Account), & put in license info. Then I logged out, logged back in under my normal id, opened InnoScript & selected File / New InnoScript Project. I got a Save As window with a default directory of c:Documents and Settings(my id)Local SettingsApplication DataRandem SystemsInnoScriptReleaseProjects. I typed in InnoScriptTest001, clicked Save, and got error 76.
2 - Where are you attempting to create your project? (See above)
3 - When you create your project are you using NEW Project or OPEN Project? NEW
4 - What version of Windows are you using? XP Professional version 5.1.2600 running on a Novell network
5 - Please explain in detail EXACTLY what you did to get this error. We could not duplicate it in Windows 7 Pro no matter what we did. (see above)
In a standard user account you cannot create a project in the Program Files folder (just in case you are doing this). No, not doing this.
Thanks again for your help on this!
Nancy
Aloha Nancy,
First let's start with the latest release InnoScript Version 11.1 Build 11 (download from website https://randemsystems.com/innoscript// (https://randemsystems.com/innoscript//) or you can just press the Check For Updates button in InnoScript to install the latest update. You state that you changed to your ID, is that an administrative account or a standard users account? I will assume and administrative account.
I don't see anything in error with the way you have used InnoScript, so Install the latest version then try again. Let me know what happens.
I uninstalled InnoScript and deleted the InnoScript folder from C:Documents and Settings.....Local SettingsApplication DataRandem Systems. I downloaded InnoScript version 11.1 build 11 and installed it in the Administrative Account. Still in the Administrative Account, I opened it and put in the license information. Before I open InnoScript under my normal login id, I would like to disable the automatic update feature, so it will not overwrite my current install- how can I do that? Thanks again for your help.
Nancy
InnoScript does Not Automatically Update, it only checks to see if there are updates... You would have to tell InnoScript that you want to update for it to overwrite anything. That is why you did not have the latest update...
If you do not want InnoScript to automatically check, You can open the InnoScript.ini file and change CheckForUpdate=True to CheckForUpdates=False. The InnoScript.ini file is in the Local App Data location not in the location where you installed InnoScript.
Since InnoScript does not automatically update, I didn't turn off the update checking, and just ran it in my normal account. I got Run-time error '381' Subscript out of range. I'm uploading a screen shot of this error, in case that's any help.
Thanks,
Nancy
(Message edited by neithn on March 16, 2012)
Additional information: Here's what I did to get the error 381: I opened InnoScript & selected File / New InnoScript Project. I got a Save As window with a default directory of c:Documents and Settings(my id)Local SettingsApplication DataRandem SystemsInnoScriptReleaseProjects. I typed in Test001, clicked Save, and got error 381. Hope that helps,
Nancy
Aloha,
The screen shot has to be a actual picture file not a word document. Please re-upload.
Still cannot duplicate the message on a clean system in the administrator account or the limited user account. Could you zip and post the installation log for innoScript?
The log is at C:Documents and Settings{Install User ID}Local SettingsTemp
and the file name is in the form of Setup Log 2012-03-09 #002.txt please post the last one in the series.
the next step would be for me to gain remote control of your computer to see what the issue is.
Replace your InnoScript.exe with the one provided here then re-run and let me know what heppens.
Sorry I didn't see your posts sooner- I had gotten email notices of previous posts, but not your last few.
You said, Replace your InnoScript.exe with the one provided here then re-run and let me know what heppens. Is this a new install script I run in the Administrative Account as before? Should I uninstall first?
Also, do you still want me to send the screen shot in a picture format?
Thanks,
Nancy
In case it's still helpful, I'm attaching the March 14th installation log that you requested in your March 16th post.
Nancy
No, it is just the InnoScript.exe file. It is not an installation...
Just realized you asked for the install log file to be zipped.
Nancy
No that is ok, it was just a text file so it was readable. Now did you replace the InnoScript.exe file and re-run? You log file looks good.
I renamed the old InnoScript.exe file, downloaded the zip file and extracted InnoScript.exe to c:\Program Files\Randem Systems\InnoScript\InnoScript 11. When I ran InnoScript & tried to create a new script, I got the attached error. When I clicked OK, I got the same error again. Then I clicked OK & got error 381.
Thanks,
Nancy
OK, looking into it. Will post new info soon.
Please replace the exe again then show me the error message this time it will allow me to to track it down to solve it. Thanks
I replaced the exe & reran- got the same error twice (see screenshot #1), then got error 381 (screenshot #2).
Thanks,
Nancy
Ok, this should solve the errors
Replaced InnoScript.exe, still getting error 381.
Thanks for your help & patience on this!
Nancy
Getting Closer...
Replaced InnoScript.exe & am now getting past the Save As step! Message boxes are coming up that start with Index = 6 FixedRows = 1 and continue with Index = 7, 8 etc. up to 20. But after that I am getting the Inno Setup Parameters screen where I can enter information.
Thanks!
Nancy
Ok, then this should work fine...
Looks good!
Thanks again for all your help on this,
Nancy