Print Page - Color in the interface

Title: Color in the interface
Post by: mlequi on October 28, 2008, 05:50:00 AM

Hi,
Since I installed the latest version 9 build 15, all menus buttons and forms appear sometimes in BLUE, sometimes in RED... And the COLOR item in the menu is disabled, therefore I cannot change the color. This all red color is quite disturbing.
Thank you for your help,
Marc

Title: Color in the interface
Post by: Randem on October 28, 2008, 09:48:40 AM

The all red means that you are probably running the trial in a virtual machine and some functions are disabled. There should be a message that explains that when the screen turns red.

Let me know if this is not the case.

Title: Color in the interface
Post by: mlequi on October 29, 2008, 12:40:47 AM

I am running Windows XP pro. This is not a virtual machine.

I am a registered user. The application is registered.

I installed build 15 over build 0.

Title: Color in the interface
Post by: Randem on October 29, 2008, 12:40:49 PM

Was InnoScript displaying trial mode when this happened?

Title: Color in the interface
Post by: mlequi on October 30, 2008, 02:41:04 AM

There is a message Virtual Machine mode
Unregistered version running on a Virtual Machine will have some functions disabled.

I am not running in a virtual machine.

I re-entered registration informations.

Problem persists.

Title: Color in the interface
Post by: Randem on October 30, 2008, 11:39:51 AM

Did you get the message that InnoScript was registered?

The more information provided, the more helpful I can be. Give as much info as you can about this issue.

Title: Color in the interface
Post by: mlequi on October 30, 2008, 11:50:49 PM

Yes it said licence registered in a little popup. (pop up was in blue.)

Also, it is written licensed to: xxx in the help/about box

Title: Color in the interface
Post by: Randem on October 31, 2008, 11:53:46 AM

Update to 9.2 Build 16 then see if this condition still exist.

Title: Color in the interface
Post by: mlequi on November 11, 2008, 08:13:11 AM

Hello,
Same problem with build 16.
Should I try on another PC ?
Regards,
Marc

Title: Color in the interface
Post by: Randem on November 11, 2008, 12:11:45 PM

Yes, try another computer. This should matter on which computer it is installed but what is in the registry. Have you completely uninstalled InnoScript, cleaned the registry then re-installed. InnoScript is still seeing your product as a Trial version. That is the only way that this issue can happen.

Title: Color in the interface
Post by: mlequi on November 18, 2008, 02:07:17 AM

Hello,

I uninstalled, cleaned the registry and installed build 17.

The error does not occur anymore.

Thanks

Randem Systems Support Board

InnoScript => InnoScript - General Questions, Report Bugs, Problems etc... => Topic started by: mlequi on October 28, 2008, 05:50:00 AM