Randem Systems Support Board

Turn off Automatic Updating to see if the problems gets resolved.
 
If not uninstall and reinstall.
 
let me know what happens.

This is running on WinXP latest service packs and patches.

I tried to update with  1004001 updater but it failed.
I have all the key info so I used the full install of 1004001.  It ran the first time.  after that it ran once with an error message then would not even start.  I booted and still same problem.
Have inno Setup 5.4.0 installed.  After first run with Inno Script I did process a script.  But after that the script was only partially completed on subsequent runs.  Missing all file paths.
The error message is  
AutoUpdateW
0 - 9 Subscript Out of range - ProcessDownload()
 
After the boot, it again asked for the registration info and I did that but still would not start.  Same error message then died.  It did not complain about registration info and seemed to accept it.