Randem Systems Support Board

I don't install over version 10, but directly 11.1.17. Weirdly in office appear AutoUpdateW and also close, but in my home it only blink and doesn't open anything

Aloha bibin98,
 
When did this behavior start happening?  
What happened just before this started happening?
Did you install over version 10x?
 
We need more information on this subject.

Dear randem,
 
When I open InnoScript 11.1.17 at home (XP SP3 and no internet connection), it only blink and doesn't open anything. But if I use at office (XP Home SP2 shows error window AutoUpdateW but I can solve it by click left menu System Options->Options to Disable the Check for Update on startup.
 
 
Any suggestion? Thx