Print Page - Reg. codes don't seem to work

Title: Reg. codes don't seem to work
Post by: ranoel on August 16, 2010, 02:13:27 PM

After recieving email containing new reg codes for ver 10.3 build 3 trial. I went to help ->enter license info to cut and paste the entries (being careful not to include any extra spaces)

I keep getting a License Not Registered Response
what am I doing wrong?

Title: Reg. codes don't seem to work
Post by: Randem on August 16, 2010, 02:22:07 PM

We sent you new codes (after the first ones that did not work) that were tested and verified. Did you use the new codes?

Make sure you do not cut and paste leading or trailing spaces...

Title: Reg. codes don't seem to work
Post by: ranoel on August 16, 2010, 02:27:08 PM

I only recieved one set of codes. I have no way of knowing if they are new or old.

Title: Reg. codes don't seem to work
Post by: Randem on August 16, 2010, 02:41:58 PM

I will resend them...

Title: Reg. codes don't seem to work
Post by: Randem on August 16, 2010, 02:45:05 PM

They have been resent.

Title: Reg. codes don't seem to work
Post by: ranoel on August 16, 2010, 02:53:29 PM

success! Thanks

Title: Reg. codes don't seem to work
Post by: webbiz on September 07, 2010, 07:21:39 PM

I have registration information but it does not work.

How do I request working code?

Thanks.

Title: Reg. codes don't seem to work
Post by: Randem on September 07, 2010, 09:30:21 PM

Please read the announcement at the beginning of the InnoScript thread, the procedure explained there.

Randem Systems Support Board

InnoScript => InnoScript - General Questions, Report Bugs, Problems etc... => Topic started by: ranoel on August 16, 2010, 02:13:27 PM