Randem Systems Support Board

What were the exact messages? Those are very important. Check the status of the computer that this was run on. The issue is with that machine, Please check:
 
1 - XP Service Pack 3
2 - All Available Windows Updates
3 - Viruses
4 - Spyware / Malware (follow https://randemsystems.support/expert-computer-repair/virus-problems/))
5 - You may need to clean the registry (CCleaner)
 
You may also want to try to install the OS Updater in Windows Safe Mode to see if it will install with only the necessary drivers and such loaded.

Hi,  
My customer ran the file VB_DCOM_MDAC_JET_AutoSetup alone but had the same messages !!!!  
so

How did you look at the size? Did you look at the properties. It is the correct file. Try running it on the computers in question.

Ok, to be sure, I have just downloaded the version found on the link you have indicated.
 
Automatic OS Updater for MDAC/JET/DCOM
 
All Windows Versions Including Vista (32.9 mb) - Last Updated 07/30/2008
 
The file VB_DCOM_MDAC_JET_AutoSetup size  
is 33 355ko. (and not 32.9mb or 34.2mb)

Here is the link to the Automatic OS Updater https://randemsystems.com/os-updater-support

Hi
My installation do use the French language while installing  
[Languages]
Name:fr;MessagesFile:compiler:French-15-5.1.11.isl  
About VB_DCOM_MDAC_JET_AutoSetup.exe file, it is surely the date I downloaded it.
I look for the latest version but your website had changed a lot and I can't find it now, can you send me the adresse where to download it ? I'll try to run it on the customer'systems where the installation failed.
Thanks for your help.

Also are you aware that you can have your installation use the French language while installing by adding the Language template in InnoScript?

That's strange we don't supply one with that date/time or file size ours is 34.2MB.  
 
1 - Is that a download date?
2 - Did you attempt running just that file on the systems that the installation failed on?

98% of my systems are in French.
 
The date of my VB_DCOM_MDAC_JET_AutoSetup.exe file is 21/10/2009  8:22  =>  32.5 Mo

Ok, Now I have a total picture to work with. The error:
 
REGSVR Unable to load 'C:\Program files\fichiers communs\System\ADO\msado15.dll': 127: la procedure specifi

Here is the whole script
 
; InnoScript Version 10.1  Build 2
; Randem Systems, Inc.
; Copyright (c) 2002 - 2009, Randem Systems, Inc.
; Website:  https://randemsystems.com
; Support:  https://randemsystems.support
; OS: Windows XP 5.1 build 2600 (Service Pack 3)
 
; Derived from VB VBP Project File
 
; Designed for Inno Setup Version: 5.3.4 (u)
; Installed Inno Setup Version: 5.3.4 (u)
 
; Local Machine Settings. Use these settings as a template for your installation folders
 
; {app}           : C:\Program Files\Randem Systems\InnoScript
; {appdata}       : C:\Documents and Settings\Ralph James_2\Application Data\Randem Systems\InnoScript\Release\
; {localappdata}  : C:\Documents and Settings\Ralph James_2\Local Settings\Application Data\Randem Systems\InnoScript\Release\
; {cf}            : C:\Program Files\Common Files\Randem Systems
; {tmp}           : C:\Documents and Settings\Ralph James_2\Local Settings\Temp\
; {commonappdata} : C:\Documents and Settings\All Users\Application Data\Randem Systems\InnoScript\Release\
; {pf}            : C:\Program Files\
 
; Date: October 18, 2009
 
;              VB Runtime Files Folder:   E:\Server Data\Randem\Develop\InnoScript\VB 6 Redist Files\
;     Visual Basic Project File (.vbp):   E:\Server Data\Randem\Clients\Username\CompanyName\CompanyName.vbp
; Inno Setup Script Output File (.iss):   E:\Server Data\Randem\Clients\Username\CompanyName\Scripts\ApplicationName Release.iss
;         Script Template Files (.tpl):   C:\Documents and Settings\Ralph James_2\Local Settings\Application Data\Randem Systems\InnoScript\Release\Templates\Release.tpl
;                                     :   C:\Documents and Settings\Ralph James_2\Local Settings\Application Data\Randem Systems\InnoScript\Release\Templates\Legacy.tpl
;                                     :   E:\Server Data\Randem\Clients\Username\CompanyName\Templates\ApplicationName.tpl
 
; ------------------------
;        References
; ------------------------
 
; Microsoft Data Formatting Object Library 6.0 (SP6) - (msstdfmt.dll)
; Microsoft Data Report Designer 6.0 (SP4) - (MSDBRPTR.DLL)
; Microsoft Scripting Runtime - (scrrun.dll)
; Microsoft Word 9.0 Object Library - (MSWORD.OLB)
; Microsoft Excel 9.0 Object Library - (EXCEL.EXE)
; Microsoft ActiveX Data Objects 2.0 Library - (msado20.tlb)
 
 
; --------------------------
;        Components
; --------------------------
 
; Microsoft Hierarchical FlexGrid Control 6.0 (SP6) (OLEDB) - (mshflxgd.ocx)
; Microsoft Common Dialog Control 6.0 (SP6) - (comdlg32.ocx)
; Microsoft Windows Common Controls 6.0 (SP6) - (mscomctl.ocx)
; Microsoft Windows Common Controls-2 6.0 (SP6) - (mscomct2.ocx)
; Microsoft Masked Edit Control 6.0 (SP6) - (msmask32.ocx)
 
 
[Setup]
SetupLogging=Yes
AppId=ApplicationName  
 
;------------------------------------------------------------------------------------------------------------------------
; Taken from VBP/VBG Project File Parameters AppName, AppName AppVersion and Company
;------------------------------------------------------------------------------------------------------------------------
 
AppName=ApplicationName 5.2.6
AppVerName=ApplicationName  
AppPublisher=Apiris
 
;------------------------------------------------------------------------------------------------------------------------
 
AppPublisherURL=http://www.ApplicationName.com
AppSupportURL=http://www.ApplicationName.com
AppUpdatesURL=http://www.ApplicationName.com
AppVersion=5.2.6
VersionInfoVersion=5.2.6
AllowNoIcons=no
WizardImageFile=E:\Server Data\Randem\Clients\Username\CompanyName\SetupModern16.bmp
WizardSmallImageFile=E:\Server Data\Randem\Clients\Username\CompanyName\SetupModernSmall02.bmp
DefaultGroupName=Apiris\ApplicationName  
DefaultDirName={code:GetAppFolder|Apiris\CompanyName}  
AppCopyright=Copyright

teddy7,
 
First that is not the WHOLE script it was modified and you left out parts of the script I need... That is why you need to supply the WHOLE script, this will take a lot longer if you supply just what you want to. Change whatever you want to but do not eliminate portions of the script especially the comments, they are there for debugging purposes... There is a lot missing from this script.
 
Second, you must follow the direction to move files from the system folder to another folder then apply that folder to the search path so that InnoScript can find the files.
 
Third, you are several version behind with InnoScript. You should update to the latest then try again with the updated info that I have posted here.
 
Fourth, This script was created in October 19, 2009 it cannot be current.

I used safe mode and here is the whole script. I just changed the name of the application (HELP):
 
; InnoScript Version 10.1  Build 2
; Designed for Inno Setup Version: 5.3.4 (u)
; Installed Inno Setup Version: 5.3.4 (u)
; Date: October 19, 2009
[Languages]
Name:fr;MessagesFile:compiler:French-15-5.1.11.isl
 
[Setup]
AppName=HELP
AppVerName=HELP V6.2.5
AppCopyright= Copyright

if you are not supplying the whole script my answer is worthless especially if you are not supplying the correct file as you say. You cannot supply just what you think is needed for a correct answer, you have to supply what is asked for. I can tell nothing from a portion of the script...
 
Did you use unsafe mode?

The file is not in my script, I used :
; InnoScript Version 10.1  Build 2
; Designed for Inno Setup Version: 5.3.4 (u)
; Installed Inno Setup Version: 5.3.4 (u)
; Date: October 19, 2009
 
and here are the files I use
[Files]
; Mdac
Source: VB_DCOM_MDAC_JET_AutoSetup.exe; DestDir: {tmp}; Flags:  deleteafterinstall ignoreversion nocompression
Source: scripten.exe; DestDir: {tmp}; Flags:  deleteafterinstall ignoreversion nocompression; MinVersion: 0,5.0; OnlyBelowVersion: 0,5.02
; Fichiers application
Source: DonneesHELP.dll; DestDir: {app}; Flags:  ignoreversion;
; Ocx utilis