Randem Systems Support Board

Windows Update cannot currently check for updates because the service is not running was the error message that I was getting whenever I started up Windows Update. This is how I got it to work:

On a HP dv6 or dv7 when getting this message when attempting to do a Windows Update you should make sure that you have the latest HP Intel Rapid Storage Technology Driver. For this fix I used the HP file sp47845.exe to install the 9.5.6.1001 version.

After installing this file; Windows Update started to work correctly.

If your computer does not use the Intel Rapid Storage Technology Driver type the following lines into an Administrative Command Prompt:

net stop wuauserv
del c:\windows\SoftwareDistribution
net start wuauserv

Close the command prompt, then run Windows Update.