Randem Systems Support Board

BotBanish => BotBanish - General Questions, Report Bugs, Problems etc... => Topic started by: Randem on March 15, 2019, 11:48:11 AM

Title: Blank Screen For Users When Legitimate Users Access Your Site
Post by: Randem on March 15, 2019, 11:48:11 AM
BotBanish has encountered a situation where some legitimate users were being denied access because of heavy usage. This issue has been resolved and it is advised that you empty your botbanishclient_ip table in your database and remove all deny from xxx.xxx.xxx.xxx IP entries immediately after the following area in your .htaccess file:

<Limit GET POST>
order allow,deny
allow from all
</Limit>


Allow BotBanish to replenish the IP addresses. This process will remove any deny access to those user so that they can access your site again.

Other Helpful Links:

Overriding BotBanish Detection Mechanism (https://randemsystems.support/botbanish-general-questions-report-bugs-problems-etc/overriding-botbanish-detections/)