3.4.03 HTTP ERROR 500

Started by sonnyh, December 04, 2019, 01:42:44 PM

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Randem

You will either have to contact the MOD authors to see if they will correct the issues or have updates that correct them, correct them on your own or find a MOD that does not have these issues..

sonnyh

What do you suggest with respect to the NChat MOD?
Best,
Sonny

Randem

All those errors are from your NChat MOD. I informed you it was causing issues a while ago... If you look in your SMF error log you will see that a few other MODS have issues also. Mostly "Unidentified index" issues. No BotBanish issues are reported...

sonnyh

Attached is the PHP Error log
Looks like the errors keep repeating

I did not see any error_log in the root, smf or sources folders.
Best,
Sonny

Randem

Strange, all the information that BotBanish should pull from your tables and place into the .htaccess file were missing... This would generally mean premature termination for some reason. Could you check your php error log if you have access to it? Also check to see if there is a file titled error_log in your root, smf and sources folders.

sonnyh

Yes, domains.
The installation showed complete, it was not interpreted.
Best,
Sonny

Randem

I hope you mean domains... Yes?
From your .htaccess files it looks like the BotBanish install did not complete. It does take a while to get everything in it's place. Did you interrupt the install?

sonnyh

Thank you,
The BOTs have been removed from the Botbanish blacklist
Best,
Sonny

Randem

BTW: You are placing domains in the spiders blacklist. This will not work as you wish. Only information from the HTTP_USER_AGENT should be used to block bots.
Take all the domains out of the spiders black / white lists to avoid future issues.

Randem

The other .htaccess goes in the root. This one goes in the smf folder.

sonnyh

See attached root and smf files
Best,
Sonny

Randem

Yes, I want to see your original htaccess file. There is something in your spider blacklist that is causing issues. The .htaccess file that I gave you should be placed in the root and the smf folder to protect both your website and forum.

sonnyh

Hi, should this file be placed in the root and SMF?
The old file in the SMF was the problem.

Do you want to see either of the old htaccess files?

Thank you
Best,
Sonny

Randem

Good Morning,

The .htaccess file that you have sent had no bot blocking in it. You may have two .htaccess files and one overrides the other. I have attached a good .htaccess file.

Ex. If SMF is installed in a folder (not the root) and you have an .htaccess file in the folder where you installed SMF, that .htaccess file takes precedent over the one in the root for most non system function. Version 3.5.00 addresses this and adds info to both .htaccess files.

sonnyh

Good morning,
Were you able to determine what the issue is with the htaccess file?
I am show bots in the log that have already been Blacklisted
Best,
Sonny